Shipping Policy

Processing Time
Orders are processed within 1–2 business days after payment confirmation.

Shipping Times

• United Kingdom: 5–10 business days

• European Union: 7–12 business days

Delivery times may vary due to customs inspections or local courier delays.

Shipping Fees
Shipping costs are calculated at checkout based on destination and order weight.

Order Tracking
Once your order is shipped, you will receive a tracking number by email so you can follow your delivery in real time.

Customs & Import Fees
Buyers are responsible for any customs duties, VAT, or import taxes applied by their country.

Incorrect Address
Aurolia is not responsible for deliveries to incorrect addresses provided by the customer. Please ensure all information is accurate.

Lost or Delayed Packages
If your package is significantly delayed or appears lost, contact us at support@aurolia.com and we will assist you promptly.